SaaS METRIC OF THE WEEK
EBITDA - the acronym's been called "Earnings Before I Trick Dumb Accountants." EBITDA strips out non-operating noise—but misuse is rampant. MostlyMetrics charts its messy history and relevance in SaaS.
Top 10 in Tech - What to know for Week ending April 10, 2026
HANDOFF
To add onto above, the customer journey will have plenty of touch points and handoffs. Chartmogul provides some great tips on customer handoff from sales to Customer Success teams.
ENTERPRISE AI
Check the State of Enterprise AI report, Enterprises aren't failing at AI adoption - they're failing at measuring it. Execs think they have visibility, but most can't link usage to outcomes. The gap between "we bought it" and "it works" is now a competitive divide.
POWER USERS
Most SaaS products follow a power-law - a small cohort drives the majority of usage and value. Which means that DAU/MAU hides some of your truths. The Power User Curve shows who actually drives engagement - and whether you have a real core.
UNIT OF WORK
How the heck do we all quantify what a "unit of work" is with AI? In SaaS, we all know it pretty well - it's a user capacity or a workflow. In AI, it's waaaaay fuzzier. This post digs into how designing around discrete, value-linked units will make AI tools more usable (and billable).
BRAIN FRY
AI can create burnout y'all! This HBR piece shows "agent overload" is a real thing - rapid-fire outputs and multi-agent workflows can overwhelm our cognition - but structured AI use reduces fatigue. The gap isn't usage; it's how you design the interaction.
CRYPTO
A new investigation from the NY Times claims Bitcoin's creator (famously under the pseudonym Satoshi Nakamoto) may be Adam Back, a British cryptographer and early cypherpunk (though he strongly denies it). The mystery remains, but the scale is clear: Satoshi is believed to control roughly $70B in Bitcoin, untouched since the network's early days.
AI
Holy smokes - Anthropic's restricted "Claude Mythos Preview" reportedly identified thousands of zero-day vulnerabilities across major operating systems and browsers. In response, Anthropic launched Project Glasswing, which is a $100M coalition with Apple, Google, Microsoft, Amazon, NVIDIA, and others to patch their shit - and by shit, I mean "critical infrastructure" before models like this hit prime time.
CAPITAL
Good data from Silicon Valley Bank in their State of Markets Report, H1 2026. Capital is still concentrating, not disappearing. The latest market data shows venture funding increasingly flowing to fewer, larger rounds (especially in AI0 while early-stage startups face longer fundraising cycles and higher expectations for traction and efficiency.
CASE STUDY
Check out how Harvey AI scaled rapidly by focusing on a narrow vertical (legal professionals) and embedding deeply into existing workflows. Some of their growth playbook centers on premium pricing from day one, and expansion through firm-wide adoption rather than broad self-serve acquisition.